Human resources consulting services
Strategic HR direction for your business
Providing a strategic HR foundation for business growth
Managing people becomes more complex as businesses grow. New responsibilities, changing team dynamics and evolving business goals all place greater pressure on leadership. Totally HR provides strategic HR direction to create the structure behind that growth, helping you align people, performance and culture with where your company is heading next.
We combine director-level expertise with practical, day-to-day guidance. As a trusted HR partner, we help you plan for growth, manage organisational change and build engaged teams that support long-term success.
How human resources consulting services helps your business
Business owners
- Access director-level HR guidance that supports long-term business growth.
- Free up time spent managing complex people issues so you can focus on running and growing your business.
- Build stronger business foundations through structured processes.
Executive management
- Improve consistency when managing performance, communication and employee relations.
- Access expert support during periods of change.
Make more confident decisions backed by clear HR processes.
HR teams
- Strengthen internal capability with access to specialist expertise and strategic support.
- Reduce pressure on internal resources when dealing with high-risk or time-sensitive employee matters.
- Create and embed more effective HR frameworks, systems and processes.
Staff
- Benefit from clearer communication, fairer processes and more consistent people management.
- Gain confidence that workplace issues will be handled professionally, objectively and appropriately.
- Experience a stronger workplace culture with better support.
Client experiences that speak for themselves
“Totally HR has taken the stress out of managing people matters. Penny is knowledgeable, approachable and always on hand with clear, patient guidance. Her support gives us real peace of mind so we can focus on running the business.”
“The HR support we receive from Totally HR is outstanding. Penny’s advice is clear, practical and tailored to our needs, giving us confidence in managing even complex situations. We would not hesitate to recommend them.”
“We have worked with Totally HR for many years. Their responses are always professional, helpful and easy to understand. They are friendly, supportive and excellent at explaining issues and how to resolve them.”
“Penny made our contracts process straightforward and stress-free. She was professional, responsive and clear throughout, preparing documents quickly and tailoring them perfectly to our business needs. I would highly recommend Totally HR.”
“We have always received a thoroughly professional HR service from Totally HR, with exceptional support at every stage. Penny is always available, nothing is too much trouble, and we can rely on prompt, helpful responses.”
“We have worked with Penny and Totally HR for many years. As our business has grown, their advice has remained excellent, clear and easy to understand, even on complex matters. They give us real peace of mind.”
“Working with Penny has been a huge support to me and the business. She is calm, knowledgeable and genuinely caring, giving honest, practical advice without overcomplicating things. I know I can rely on her whenever I need guidance.”
“Penny has provided exceptional local HR support to our practice. She is highly responsive, clear and practical, and her guidance has strengthened my own confidence. Her support during a recent redundancy process was comprehensive and invaluable.”
“Totally HR is an integral partner to our business. Their guidance is clear, insightful and tailored to our needs, combining professionalism with a personable approach. They understand our business, anticipate challenges and provide practical solutions that add real value.”
Our human resources consulting services
We provide strategic guidance that helps businesses align their people strategy with commercial objectives, improve performance and prepare confidently for future growth.
Strategy & people planning
Sustainable growth depends on having the right people structure behind the business. We help leadership teams align their people strategy with commercial goals, ensuring businesses have the capability, leadership and workforce planning needed to support long-term success.
How we support your business:
- Plan future workforce needs
- Design effective team structures.
- Develop leadership capability
- Support growth and change
- Improve retention and succession
Compliance & risk management
Strong compliance creates confidence, consistency and protection for the business. We help organisations strengthen HR processes, documentation and people management practices to reduce legal risk and support better governance across the business.
How we support your business:
- Audit HR compliance
- Review contracts and handbooks
- Manage disciplinary procedures
- Strengthen GDPR compliance
- Train managers on employment law
Performance & talent management
Strong performance management helps businesses develop capability, improve accountability and retain key people. We help organisations create practical frameworks that support employee development while giving managers the skills and confidence to lead teams more effectively.
How we support your business:
- Improve performance management
- Set clear KPIs and objectives
- Coach and develop leaders
- Build employee development plans
- Strengthen succession planning
Culture & engagement
A healthy workplace culture is built on strong communication, engagement and consistency. We help businesses create working environments where employees feel supported, aligned and motivated to contribute to the wider success of the organisation.
How we support your business:
- Measure employee engagement through surveys
- Improve internal communication
- Strengthen workplace culture and values
- Coach leaders and managers
- Support wellbeing and retention initiatives
Systems & processes
Clear systems and structured HR processes improve consistency, visibility and operational efficiency. We help businesses implement practical tools and workflows that make day-to-day people management easier to manage and easier to scale.
How we support your business:
- HR software implementation and integration
- Centralised employee record management
- Absence and holiday management processes
- Policy and process development
- Reporting and HR data visibility improvements
Change management
Periods of change can place pressure on communication, leadership and employee confidence. We help businesses manage organisational change in a structured, practical way that keeps teams informed, reduces disruption and supports long-term stability.
How we support your business:
- Organisational restructure support
- TUPE guidance and workforce transitions
- Change communication planning
- Leadership support during periods of change
- Team integration and cultural alignment
Human resources consulting services benefits
Our consulting services help businesses make more confident people decisions, creating stronger leadership, clearer direction and the organisational foundations needed to support sustainable growth.
Clear people strategy
We help businesses align people, structure and culture with long-term commercial goals, creating clearer direction across the organisation. Strategic HR removes guesswork and gives leadership teams a stronger framework for growth.
Improved management capabilities
Strong businesses need confident managers. We support leadership teams with practical guidance, coaching and processes that improve communication, accountability and day-to-day people management.
Better staff retention
Employees are more likely to stay where expectations are clear, communication is consistent, development is supported and they feel valued for their contribution. We help businesses create stronger working environments that improve engagement and long-term retention.
A foundation for growth
Growth exposes weaknesses in structure, communication and processes. We help businesses put the right HR foundations in place early, making future growth more manageable and sustainable and avoiding costly pitfalls.
Less firefighting
Reactive people management drains time, energy and focus from leadership teams. We introduce structure and consistency that reduces recurring issues and helps businesses manage challenges before they escalate.
A long-term partner
Good HR support should feel embedded within the business. We work alongside leadership teams as a trusted partner, providing practical advice and continuity as the business evolves over time.
